Basic principles
In this privacy policy, XTI-Solar describes its approach to the data collected from users of our website who access the website at https://xti-solar.do or otherwise provide us with personal data.
Basis for data collection
The processing of your personal data (i.e. any data that can reasonably be used to identify you) is necessary for us to fulfil our contractual obligations to you, to provide you with our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.
By using this website, you consent to the collection, storage, use, disclosure and other utilisation of your personal data as described in this Privacy Policy.
Please read this Privacy Policy carefully before making any decisions.
What data is collected?
We collect two types of data and information from users.
The first category includes non-identifiable user data that is provided or collected through the use of the website (“non-personal data”). We do not know the identity of the user from whom Non-Personal Data has been collected. Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information relating to software and hardware (e.g. browser and operating system used on the device, language settings, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, surfing behaviour, clicks, actions, etc.).
The second category includes personal data, i.e. data that identifies an individual or can identify an individual through appropriate measures. Such data includes:
Device data: We collect personal data from your device. Such data includes geolocation data, IP addresses, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.
Registration data: When you register on our website, you will be asked to provide certain information, e.g: First and last name, e-mail address or address or other information.
We do not trade in your data. Your data will only be used to contact you as requested and to improve our ongoing services.
How do we obtain data about you?
We obtain your personal data from various sources:
You provide us with such data voluntarily, for example when you register on our website.
We receive such data when you use our website or access it in connection with one of our services.
We receive such data from other providers, services and from public registers (e.g. from data traffic analysis providers).
What data is collected?
We do not share user data with third parties except as described in this Privacy Policy.
We use data for the following purposes:
– To communicate with you (sending notices regarding our services, providing technical information and, if necessary, processing customer service enquiries)
– To inform you about new updates and services
– To place adverts as part of the use of our website (further information under “Advertising”)
– To market our websites and products (further information under “Marketing”)
– For statistical and analysis purposes that serve to improve the website
In addition to the various uses listed above, we may also share personal data with our subsidiaries, affiliates and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may share personal data with our trusted third party providers located in different jurisdictions around the world for the following reasons:
– Hosting and operating our website
– Providing our services, including the personalised display of our website
– Storing and processing such data on our behalf
– Displaying adverts and enabling us to measure the success of our advertising campaign, retargeting users
– Providing marketing offers and promotional materials in connection with our website and services
– Carrying out studies, technical diagnoses or analyses
We may also disclose information when we believe in good faith that it is helpful or appropriate to: (I) comply with any applicable law, regulation, legal process or governmental request; (II) enforce our policies (including our Agreement) and investigate potential violations thereof; (III) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (IV) establish or exercise our legal rights or defend against the claims of others; (V) protect the rights, property, or our safety, the safety of our users, your security, or your privacy. (V) protect the rights, property or safety of us, our users, your safety or the safety of third parties; or (VI) co-operate with law enforcement authorities and/or protect intellectual property or other legal claims.
User rights
You have the following rights:
Request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information.
Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format.
Request rectification of the personal data we hold about you.
Request the erasure of your personal data.
Object to the processing of your personal data by us.
Request the restriction of the processing of your personal data by us.
Lodge a complaint with a supervisory authority.
Please note, however, that these rights are not absolute, but are subject to our own legitimate interests and regulatory requirements.
If you would like to exercise any of the rights listed here or would like further information, please contact our data protection officer at: office@ xti-solar.do
Storage
We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our policies. Retention periods will depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store records containing personal data of customers, account set-up documents, messages and other data in accordance with applicable laws and regulations.
We may correct, complete or remove incomplete or inaccurate data at any time and at our sole discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.
A “cookie” is a small piece of data that a website assigns to your device when you visit it. Cookies are very useful and can be used for various purposes. These include trouble-free page navigation, possible automatic activation of certain functions, storage of your settings and quick and easy interaction between you and our services. Cookies are also used to show you relevant adverts that are of interest to you and to compile statistics about your use of our services.
The following types of cookies are used on the website:
“Session cookies” are only used temporarily during a browser session to enable normal system usage. These cookies are deleted from your device as soon as the browser is closed.
“Persistent cookies” are only read by the website, are stored on your computer for a specified period of time and are not deleted when the browser is closed. Such cookies are used so that we can recognise you on a repeat visit. This allows us, for example, to save your settings for the next login.
“Third-party cookies” are placed by other online services that execute content on the displayed page, for example by external analysis companies that monitor and analyse access to our website.
Cookies do not contain any data that can be used to identify you. Personal data that we store about you may be linked by us to the data stored in cookies and retrieved by cookies. Information on how to remove these cookies can be found in the device settings instructions. Please note that by disabling cookies, some features of our website may no longer function properly and your online experience may be limited.
We also use the “Google Analytics” tool to collect data about your use of the website. Google Analytics collects For example, how often the website is accessed, which pages are accessed during a visit, etc. We only use Google Analytics data to improve our website and services. Google Analytics collects the IP address assigned to you on the day of your visit to the website and not your name or other identifiable data. We do not combine the Google Analytics data collected with personal data. Google’s ability to use and share data collected by Google Analytics about your visits to this website is subject to the Google Analytics Terms of Service and Google’s Privacy Policy.
Collection of data by third parties
This policy only addresses the use and disclosure of information that we collect from you. If you publish data on other websites or disclose it to third parties on the Internet, other provisions may apply. Therefore, always read the general terms and conditions and data protection provisions carefully when you disclose data.
This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our employees and associates, including third parties to whom we disclose this information as described in this Privacy Policy.
How do we protect your data?
We implement the security measures on the website with great care and protect your data. We use industry standard procedures and guidelines to ensure the protection of the data collected and stored and prevent the unauthorised use of such data. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who have gained unauthorised access to our website or misuse it, and we make no warranty, express or implied, that we can prevent such access.
Transfer of data outside the European Economic Area
Please note that some recipients may not be located in the European Economic Area. If this is the case, we will only transfer your data to countries authorised by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.
Advertising
When you access our website, we may display adverts using third-party advertising technology. This technology uses your usage data from the Services (e.g., by placing third-party cookies in your web browser) to serve ads.
You can opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For information about the practices of NAI and DAA members, the choices you have regarding the use of such information by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites:
https://optout.networkadvertising.org/ AND https://optout.aboutads.info/
Marketing
We may use your personal data such as your name, email address, telephone number etc. ourselves or pass it on to an external subcontractor in order to provide you with promotional material relating to our services that may be of interest to you.
We respect your right to privacy. Therefore, you will always be given the opportunity to unsubscribe from further mailings in these marketing materials. If you unsubscribe, your email address or phone number will be removed from our marketing mailing lists.
Please note that even after you unsubscribe from receiving our marketing emails, we will continue to send you emails with important information that does not include an unsubscribe option. This includes maintenance messages or administrative notifications.
Company transaction
We may transfer data in the event of a corporate transaction (e.g. sale of significant parts of the company, merger, consolidation or sale of assets). If any of the above occurs, the acquirer or the relevant company will assume the rights and obligations set out in this Privacy Policy.
Minors
The protection of children’s data is very important, especially online. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorisation of a parent or legal guardian. We do not knowingly collect personal data from minors. If a parent or legal guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at office@xti-solar.do.
Updates or changes to this privacy policy
We reserve the right to amend or review this Privacy Policy from time to time. You will find the date of the current version under “Last modified on”. Your continued use of the Platform following the posting of such changes from our website constitutes your acceptance of such changes to the Privacy Policy and your agreement to be bound by the amended terms.
